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PRINTED FROM the Encyclopedia of Social Work, accessed online. (c) National Association of Social Workers and Oxford University Press USA, 2016. All Rights Reserved. Under the terms of the applicable license agreement governing use of the Encyclopedia of Social Work accessed online, an authorized individual user may print out a PDF of a single article for personal use, only (for details see Privacy Policy).

date: 23 October 2017

Abstract and Keywords

Citizen participation is a process through which people served by government and nonprofit organizations can provide input about how these services are offered. Citizen participation is particularly beneficial in low-income neighborhoods. Local control of neighborhood decision making helps low-income people and communities of color counter the effects of economic and social oppression. Social workers can work with communities to increase their power and influence in public decision-making. They can also facilitate the development of leadership and political skills among agency clientele by creating organizational structures that encourage their participation in agency decision-making.

Keywords: client participation, civic engagement, political empowerment

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