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Bibliography expanded to reflect additional resources in clinical data mining and consumer-centered evaluations. Consumer-centered evaluation integrates service users in all facets of the evaluation from data collections to utilization of the findings.

Updated on 01 Aug 2013. The previous version of this content can be found here.
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date: 22 October 2017

Abstract and Keywords

This entry reviews agency-based research and the unique demands created by the organizational context where this activity resides. Three primary stakeholder groups are identified: administrators and program managers, supervisors, and direct service workers and clinicians. Possible uses of agency-based research by each of the respective stakeholder groups are described. Finally, the role of service consumers in agency-based research is discussed.

Keywords: clinical and program evaluation, consumer involvement, research utilization

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