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Welcome to the Encyclopedia of Social Work (ESW) subscriber services. These pages contain information on accessing ESW, managing your subscription, and seeking assistance if any issues arise.

Services for subscribers include:

• Access to technical support
• Monthly institutional usage reports
• Tools to manage your account
• Access to comprehensive online FAQs and context-sensitive Help text
• Download MARC21 records

Help with using the site:

Visit our Site Help or FAQs page. If you can’t find the answer you need, please contact us.

Managing your account:

To view your account details and subscription information, view or change your account preferences, or to see your institutional usage reports, please visit https://subscriberservices.sams.oup.com.

Resources for Librarians

In-Library Support

Oxford offers a variety of tools to help you promote your subscription to the Encyclopedia of Social Work and get the most out of this resource.

• Onsite and remote training options
• Online tutorials and user guides
• Promotional tools including customizable email templates, logos, pens, posters, and more

To request any of the promotional tools, or to offer suggestions about other ways we can help support your library, please email us at eswo@oup.com.

For all other inquiries, including technical support, please contact us: