Since the Progressive Era, social workers have played important roles in political struggles for social justice. They have criticized, designed, and implemented an array of social policies and have increasingly campaigned for and held political office. Even so, there has been considerable ambivalence within the profession about the extent to which social workers should engage in political action. A major challenge facing the profession during this century will be to ensure that social work students and practitioners understand the impact of political processes on their own and their clients' lives and develop the skills to identify which forms of political intervention are effective for different goals and contexts.
Ann A. Abbott
The professional review process delineates procedures for hearing complaints of alleged professional misconduct by members of the National Association of Social Workers (NASW). It provides mechanisms for conducting hearings and alternate dispute resolution via mediation, monitoring professional behavior, and sanctioning and developing corrective actions for NASW members who are in violation of the NASW’s Code of Ethics. The process, originally developed in 1967, has been modified over time to reflect the best identified means for conducting fair hearings and carrying out the most appropriate interventions.
Practitioners who were presumed to be competent may develop difficulties that interfere with job performance. Such professionals are considered impaired and may suffer from compassion fatigue, substance abuse, mental disorders, and other forms of distress associated with daily living. Practicing while impaired is unethical and can potentially be harmful to clients. Colleague Assistance Programs from professional associations or diversion systems and legal sanctions imposed by state regulatory boards are forms of intervention strategies that are employed. Self-care strategies and consciousness-raising among professionals are the best forms of prevention.
Rosemary Barbera, Mary Bricker-Jenkins, and Barbara Hunter Randall Joseph
Since the beginning of the profession, progressive social work has been characterized by a lived commitment to practice dedicated to advancing human rights and social and economic justice. Since the mid-1980s, the rise of global capitalism has vitiated support for robust social welfare programs and has had a conservatizing effect on the profession, rendering the progressive agenda both more urgent and more difficult. The economic crisis of 2008 has seen a rise in people suffering, while at the same time those programs that would help ease suffering are being cut back, further perpetuating the myth that austerity is the cure for the disease that it has caused. Meanwhile, the modernist ideals that gave rise to progressivism are being challenged by postmodernist thinkers. Progressive social work has responded to both challenges with innovation and energy, but theoretical and practical conundrums remain.
Social workers often come in contact with women, men, and adolescents who use prostitution as a means of survival. Individuals may earn their entire income in this manner. They may use it to supplement low earnings or welfare benefits, or they may exchange sex for drugs, shelter, or the protection of pimps. Violence, drug use, arrest, and transmission of sexually transmitted disease (STD) or HIV are constant risks of prostitution. Those who engage in prostitution, whether as prostitutes or as clients, represent the entire spectrum of American society. This entry discusses a number of psychosocial issues relevant to understanding the lives of women who engage in prostitution and implications for providing social work supports and services.
Enola Proctor and J. Curtis McMillen
Assessing and improving the quality of social services is one of the most pressing concerns for social work practice and research. Practice in nearly every setting is affected by stakeholder expectations that agencies monitor and improve quality. This entry addresses the meaning of the phrase “quality of care” with respect to social work services, considers this topic in relation to quality improvement, quality assurance, and evaluation of services, and points to the research that is needed in order to assess and improve quality.
Selena T. Rodgers
Racism is pervasive, endemic, and historically rooted in systematic assumptions inherent in superiority based on race and requires the critical attention of all social workers. The National Association of Social Workers (NASW) has made strides in tackling racism as demonstrated by the social worker and civil rights activist Whitney Young Jr. (1921–1971), other pioneers, and more recently, the NASW zero-tolerance racism policy. Undergirded in empirical discussion, this article leads with the etymology of race(ism), followed by a discussion of Racial Formation Theory and Critical Race Theory. The article gives a historical sketch of racism, followed by examples of its contemporary indicators—throughout social institutions—in the United States. Racism is pervasive and impinges on micro-level and macro-level systems. It is, therefore, beyond the scope of this article to address how racism impacts each group in America. Social work scholars and other experts have provided extensive empirical documentation about the historical trauma and sufferings of other racial groups (e.g., Native Americans/Native peoples/American Indians, Mexican Americans) discussed elsewhere. Specifically, the racism endured by blacks in America is the emphasis of this article. Themes of “colorism” and historical trauma are provided to contextualize advances in national reform and encourage a broader conversation about the racism that blacks experience globally. In addition, this article highlights strides by the social work profession to eradicate racism. Implications for social work are discussed.
This entry defines Randomized Control Trials (RCTs) and puts them in an historical context. It provides an understanding of the distinction between efficacy and effectiveness RCTs and explains why effectiveness trials are more relevant to social work interventions. The strengths and limitations of RCTs that use experimental designs are delineated. It discusses the reporting requirements of RCTs by the standards of the CONSORT (Consolidated Standards of Reporting Trials).. It also presents the controversies of social workers in the use of RCTs.. Current health services research emphasizes evidence-based practices, research on comparative effectiveness, and using dissemination and implementation research to understand the gaps between empirically supported interventions and the services that are offered in routine care. RCTs have emerged as a central methodology in all of these efforts. Social workers, therefore, need to be knowledgeable and engage in these efforts.
Katherine van Wormer
This entry defines restorative justice and describes the models most relevant to social work. These are victim–offender conferencing (sometimes incorrectly referred to as mediation); family group conferencing; healing circles; and community reparations.
Restorative justice is an umbrella term for a method of handling disputes with its roots in the rituals of indigenous populations and traditional religious practices (Zehr, 2002). A three-pronged system of justice, restorative justice is a nonadversarial approach usually monitored by a trained professional who seeks to offer justice to the individual victim, the offender, and the community, all of whom have been harmed by a crime or other form of wrongdoing. Accountability is stressed as the offender typically offers to make amends for the harm that was done.
Restorative justice not only refers to a number of strategies for resolving conflicts peacefully but also to a political campaign of sorts to advocate for the rights of victims and for compassionate treatment of offenders (see Bazemore & Schiff, 2001; Umbreit & Armour, 2010). Instead of incarceration, for example, the option of community service coupled with substance abuse treatment might be favored.
The past few years have seen a surge in effort to incorporate rights-based approaches in programming. The rise has been spearheaded by growing awareness that human rights may be the most effective way to reduce or eradicate poverty and injustice while advancing human dignity and welfare. The profession of social work has played a major role in issues of welfare and human rights. In fact, at the core of social work is the “intrinsic” value of every person and the mandate to promote social justice while upholding human dignity. Also reflected in the profession’s code of ethics are the profession’s ethical responsibilities to the broader society (NASW, 1999). This entry reviews the basic underpinnings of the rights-based discourse as it relates to programming and assessment. An historical overview is presented. Approaches to rights-based programming along with tools supporting the approach are highlighted. Areas of intersection between social work and rights-based programming are also identified.