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Leadership and Leadership Development  

James Woolever and Jim Kelly

Online publication date:
May 2014
The study of leadership has a long history in disciplines outside of social work. Theorists have struggled with a myriad of definitions of leadership, as well as trait, behavioral, and ... More

Leadership, Foundations of  

Darlyne Bailey, Katrina M. Uhly, and Jessica Schaffner Wilen

Online publication date:
Jun 2013
The concept of leadership has evolved from focusing on innate abilities, to learned skills, to recognition that leadership is composed of both skills and abilities. Recently, theorists and ... More

Macro Practice Competencies  

Dorothy N. Gamble and Tracy M. Soska

Online publication date:
Oct 2013
“Macro practice” is identified as social work with communities, organizations, and inter- and intra-organizational groups engaged in progressive maintenance or change strategies. Social ... More

Management: Financial  

Roger A. Lohmann and Nancy Lohmann

Print publication date:
Apr 2008
Online publication date:
Jun 2013
There has been a quiet revolution in financial management practice in social agencies in recent decades, symbolized by the transition from fund to enterprise accounting and increasing ... More

Management: Human Resources  

Michàlle E. Mor Barak and Dnika Jones Travis

Print publication date:
Apr 2008
Online publication date:
Jun 2013
Social work organizations depend on a well-trained and responsive workforce to provide quality services. Human resource management (HRM) refers to the design of formal systems that ensure ... More

Management: Overview  

Rino J. Patti

Print publication date:
Apr 2008
Online publication date:
Jun 2013
This entry provides a broad introduction to management or administration, one of the methods of practice employed by social workers to achieve professional and organizational objectives. ... More

Management: Practice Interventions  

Kristina Jaskyte

Print publication date:
Apr 2008
Online publication date:
Jun 2013
This entry reviews major intraorganizational and extraorganizational management strategies found in the prescriptive as well as empirically based literature that promote organizational ... More

Management: Quality Assurance  

John Poertner

Print publication date:
Apr 2008
Online publication date:
Jun 2013
Quality assurance (QA) is a widely accepted management function that is intended to ensure that services provided to consumers meet agreed upon standards. Standards come from professional ... More

Management: Volunteers  

Eleanor L. Brilliant

Print publication date:
Apr 2008
Online publication date:
Jun 2013
Volunteer activity is linked to the concept of American democracy; it is also the source of early social work in the nineteenth century. Volunteering is action taken by personal choice and ... More

Medicaid and Medicare  

Victoria M. Rizzo

Print publication date:
Apr 2008
Online publication date:
Jun 2013
In 1965, Titles XVIII and XIX of the Social Security Act were passed creating Medicare and Medicaid and laying the foundation for U.S. health policy. Medicare was originally created to ... More

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