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date: 25 September 2018

Abstract and Keywords

Volunteer activity is linked to the concept of American democracy; it is also the source of early social work in the nineteenth century. Volunteering is action taken by personal choice and generally without expectation of pay; it takes many forms. In 2006, it represented over 8 billion hours of organization-related service in the United States. There are costs as well as benefits in volunteering. In the human services, volunteers have a variety of roles from serving on leadership Boards to providing direct service; tension may exist between professional staff and volunteers, and volunteer management is important for effective use of volunteers.

Keywords: volunteers, human services, volunteerism, voluntary action, social work history

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